Nurses Course
Animal Behaviour
ISVPS Nurse/Veterinary Paraprofessional Certificate (NCert/VPPCert)
Register Interest- Overview
- Modules
- Pricing
- Entry Requirements
- FAQs
26 Jan - 03 Jul 2026
Learn how to manage and investigate inappropriate small animal behaviour commonly seen in many practices.
This Animal Behaviour programme is designed to teach veterinary nurses and paraprofessionals to deal competently and safely with canine and feline emotional health issues within the context of veterinary practice. The role of the veterinary nurse /paraprofessional in preventing emotional health problems in companion animals will also be discussed, together with the support that can be offered in optimising the general practice experience for patients and their owners.
Please note: This programme should be taken in sequence to gain the maximum benefit and that future regulation may restrict the use of the term “animal behaviourist” to those who have undergone further training but should not restrict the ability of the successful candidate for the NCert (AnBeh) to use his/her knowledge within the scope of their practice.
What you’ll learn...
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Clinical causes of behaviour problems: Delegates will learn how to recognise the concept of emotional and physical health and how these interplay between clinical and social/environmental causes of behavioural presentations.
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Repulsion behavioural responses in companion animals: Learn how to differentiate between the motivational causes of so-called “aggression” in dogs and cats and the importance of other behavioural responses to negative emotional motivations, explaining how these relate to the responses of repulsion and confrontation.
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Fear-anxiety-related behavioural responses: Delegates will learn how to recognise the fear-anxiety system and the common presentations of behavioural signs in companion animals.
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Tools available in behavioural medicine: This module will consider the tools available in behavioural medicine. There will be a discussion of the role of nutrition in behaviour by considering the potential influence of nutritional input but also the effects of feeding behaviour and gastrointestinal function. Medication will be considered with general information given about drug classes and potential indications including short-term management and longer-term modification of behaviour. A broader overview of the tools used in dealing with behavioural cases will include the role of communication, understanding of learning theory, and appropriate use of equipment.
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Behavioural medicine in general veterinary practice: Module eight will cover the integration of behavioural medicine into general practice and highlight the need for behavioural knowledge to make veterinary visits as positive as possible for patients, owners, and practice staff
Why choose this programme?
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The programme will use a mixture of lectures, discussion groups, and case histories to develop your knowledge of the emotional and motivational systems of dogs and cats.
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The course not only highlights the importance of emotional health in animals but also provides insights into optimising the general practice experience.
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By addressing emotional health issues and emphasising preventative care, participants can enhance their role in veterinary practice, providing a higher standard of care for both patients and their owners.
See our pricing tab for Early Bird discounts and payment plan options
Key features of this programme
Online Study Skill Lessons
12-month subscription to the RCVS Knowledge Library
The NCert/and VPPCert is awarded by our global qualifications provider ISVPS
A discussion forum for conversation, debate and sharing cases with your peers and Module Tutors
A dedicated Programme Coordinator who will support you every step of the way
Pre-module and post-module assessments encourage you to reflect on your learning and evaluate your progress
Live Streaming
Living streaming will be available for modules 3-6. Modules 1 and 2 and Modules 7 and 8 must be attended in venue.
Programme Details
Module Summary
- An Introduction to animal behaviour
- Clinical causes of behaviour problems
- Repulsion behavioural responses in companion animals - Day 1
- Repulsion behavioural responses in companion animals - Day 2
- Fear-anxiety related behavioural responses in companion animals - Day 1
- Fear-anxiety related behavioural responses in companion animals - Day 2
- Tools available in behavioural medicine work
- Behavioural medicine in general veterinary practice
Please note the module order may be subject to change
Qualifications
To attain the ISVPS Nurse Certificate (NCert) qualification, you must be able to prove your eligibility by either uploading your veterinary nursing qualification certificate or RCVS/VCI number to Improve once you have booked onto your programme of study. To attain the VPPCert candidates must pass the eligibility criteria as set by ISVPS. Please see the eligibility criteria tab.
The Course Includes
This modular programme is made up of four two-day courses. The modules should ideally be taken in module sequence and those wishing to complete the whole programme and sit the final online examinations, must complete all modules within three years. Delegates may take longer to attend all the modules but will not be exam-eligible. This is an interactive programme where topics and practice cases are presented and explained by the speaker.
Comprehensive course notes are provided for each module. Refreshments are available throughout the day and lunch is included on all modules. Timings may vary for practical sessions; course timings for attendance modules are:
Course timings:
09.00 Registration
09.30 Course Starts
17.00 Course Finishes
Venue: Swindon
Date: 26 Jan - 03 Jul 2026
NCert/VPPCert in Animal Behaviour
Get in touch
Accredited by
100% Satisfaction
We’re completely confident in the quality of our training and CPD. If you’re not 100% satisfied with your certificate course we’ll give you a 100% refund.
Find out more01 - An Introduction to animal behaviour
This module will cover the topics of domestication in dogs and cats and give an appreciation of the development of interaction between humans and these species. The ethology of dogs and cats will be discussed and related to the challenge for these species when living in a domestic environment. The development of puppies and kittens will be described and related to emotional motivations and behavioural responses at different stages of development.
Key learning objectives
- Describe the domestication of the dog and cat
- Describe the normal behaviour of the dog and cat
- Recognise the behavioural development of puppies and kittens as it relates to their role as companion animals
02 - Clinical causes of behaviour problems
This module will introduce the concept of emotional health in dogs and cats and emphasise the bilateral relationship between physical and emotional health. The importance of chronological history taking in behavioural medicine will be discussed and information about how to take a comprehensive history and recognise the relevance of the various components of the history will be given. The role of environmental optimisation in companion animals will also be covered.
Key learning objectives
- Recognise the concept of emotional health in dogs and cats
- Describe the interplay between emotional and physical health
- Recognise the distinction between clinical and social/environmental causes of behavioural presentations
- Demonstrate how to take a behavioural history and recognise the relevance of the components of that history
- Recognise how events in the animal’s life relate to their emotional health and behavioural responses
03 - Repulsion behavioural responses in companion animals - Day 1
This two-day session will cover the subject of unwanted behaviours in companion animals. It will consider why cases of so called “aggression” are often the ones of most concern to owners and professionals and explain how these behavioural signs relate to the overall emotional health of the patient. The main causes of so called “aggression” and the general principles of dealing with clinical cases will be discussed along with important safety and legal aspects. The course will include case-based discussion sessions. Key Learning Objectives:
- Differentiate between the motivational causes of so called “aggression” in dogs and cats
- Identify the importance of other behavioural responses to negative emotional motivations and explain how these relate to the responses of repulsion and confrontation
- Recognise the safety and legal aspects of “aggression” problems
04 - Repulsion behavioural responses in companion animals - Day 2
See Module 3 In addition to:
Key learning objectives
- Describe the motivations for and potential prevention of commonly presented forms of confrontational and repulsion behaviour in companion animals
- Recognise the difference between predatory behaviour and “aggression”
- Describe the influence of species-specific ethology on behavioural presentations of confrontation and repulsion
- Describe general and specific approaches to cases where repulsion or confrontational behaviours are being demonstrated toward owners, familiar and unfamiliar dogs or cats and unfamiliar people
05 - Fear-anxiety related behavioural responses in companion animals - Day 1
This two-day session will cover the subject of fear-anxiety related behavioural presentations in dogs and cats which do not involve a repulsion response (covered in modules three and four). The fear-anxiety emotional system is triggered by the perception of threat which is either anticipated, real or perceived. These modules will examine some of the common non repulsion related behavioural presentations which are associated with this motivational system. It will deal with the identification, management and treatment options for these cases and give advice about how they can be approached within the context of the general veterinary practice.
Key Learning Objectives:
- Recognise the role of the fear-anxiety system in common presentations of behavioural signs in companion animals
- Recognise the multifactorial influences on the development of fear-anxiety motivated behaviours including genetics, early rearing and past and current social and physical environments
- Differentiate between fear-anxiety and other potential emotional motivations for similar behavioural signs in dogs
06 - Fear-anxiety related behavioural responses in companion animals - Day 2
See module 5 in addition to:
Key learning objectives:
- Differentiate between fear-anxiety and other potential emotional motivations for similar behavioural signs in cats
- Describe the relationship between fear-anxiety and pain emotional motivations and the influence of pain on companion animal behaviour
07 - Tools available in behavioural medicine work
This module will consider the tools available in behavioural medicine. There will be a discussion of the role of nutrition in behaviour through considering the potential influence of nutritional input but also the effects of feeding behaviour and gastrointestinal function. Medication will be considered with general information given about drug classes and potential indications including short term management and longer-term modification of behaviour. A broader overview of the tools used in dealing with behavioural cases will include the role of communication, understanding of learning theory and appropriate use of equipment. Key Learning Objectives:
- Describe the potential influence of feeding and gastrointestinal function on behaviour
- Recognise the potential role of medication in behavioural cases
- Explain the potential role of pheromone therapy in behavioural cases
- Explain the potential for nutritional input to influence behaviour in cases of cognitive decline and negative emotional bias
- Recognise the need for a multi-factorial approach to behavioural cases
08 - Behavioural medicine in general veterinary practice
Module eight will cover the integration of behavioral medicine into general practice and highlight the need for behavioral knowledge in order to make veterinary visits as positive as possible for patients, owners, and practice staff.
Key learning objectives
- Recognise the important role of behavioural medicine in general veterinary practice
- Explain the application of behavioural knowledge in order to make veterinary visits as positive as possible for patients, caregivers and practice staff.
- Construct and implement a stress audit in general veterinary practice
Venue: Swindon
Date: 26 Jan - 03 Jul 2026
NCert/VPPCert in Animal Behaviour
Get in touch
Accredited by
100% Satisfaction
We’re completely confident in the quality of our training and CPD. If you’re not 100% satisfied with your certificate course we’ll give you a 100% refund.
Find out moreAvailable Plans
Early
Regular
If course start date is < 15 days then no cancellation is allowed.
Pricing Billing
Animal Behaviour Early price
Payment Option | First Payment | Second Payment(s) | Total Payment |
---|---|---|---|
NCert/VTCert/VPPCert Programme (Payment in Full) | £2,839.00 | - | £2,839.00 |
NCert/VTCert/VPPCert Programme (Deposit and Payment in Full) | £399.00 | £2,440.00 | £2,839.00 |
NCert/VTCert/VPPCert Programme 8 monthly payments - Total cost | £399.00 | £359.00 x 8 (monthly) | £3,271.00 |
The fees include ALL registration and exam fees to achieve a NCert/VPPCert from ISVPS.
Payment Terms & Conditions
1. Payment for the course can be paid by credit card or bank transfer.
2. Please contact us for pricing relating to corporate veterinary groups and multiple booking discounts.
3. Full details regarding the course cancellation procedure can be found here: Terms and Conditions.
Registration Information
1. Applications are accepted on a first-come, first served basis.
2. Where all available places are full, applicants will be offered first refusal for the next available date.
3. Where all available places are full, applicants will be offered first refusal for the next available date.
4. Confirmation and enrolment details will then be sent to confirm your booking.
Venue: Swindon
Date: 26 Jan - 03 Jul 2026
NCert/VPPCert in Animal Behaviour
Get in touch
Accredited by
100% Satisfaction
We’re completely confident in the quality of our training and CPD. If you’re not 100% satisfied with your certificate course we’ll give you a 100% refund.
Find out moreExtend your knowledge, skills and work towards an achievable qualification
Our NCert/VTCert/VPPCert Programmes offer you structured learning and enable you to access training whilst working around your busy practice life. You can choose to gain new knowledge and skills to take back to practice or you can work towards an achievable qualification. You will be required to indicate at the time of booking which certificate you think you are eligible for.
NCert/ VTCert: Requirements for Certificate registration
The following may be eligible to enrol on to the programme:
- Qualified RVNs/VNs who have attended formal training and have a qualification in veterinary nursing which can be supported with a certificate or their RCVS or Veterinary Council of Ireland number. RVCS/VOI number or qualification certificate to be uploaded at registration
- Veterinary technicians who have attended formal training and have a Veterinary Technicians qualification which can be supported with a certificate. Certificate to be uploaded at registration
- All applicants must be working in a veterinary practice or be able to have access to a veterinary practice in order to be able to complete the written assessment (for example, you may need to ensure that this applies if you are a qualified veterinary nurse or technician working in the veterinary industry)
- Delegates can start the programme as soon as they have graduated/qualified and will be eligible for examination and assessment on completion of the programme
- In order to register for the certificate assessments, all delegates must have completed all modules of the programme
- Examination candidates must complete and pass the below:
- Written assessment
- 25 MCQ exam
- An Online applied knowledge examination (this is an applied theory interactive examination, which is taken online and is not a demonstration of skill competency)
- Successful candidates will receive a printed certificate, be included on ISVPS register of NCert/VTCert holders and be permitted to use the post-nominals associated with the certificate.
VPPCert: registration requirements
The following may be eligible to enrol on to the programme:
- Veterinary Nurses who have not attended formal training and therefore do not have a supporting certificate but have been working in practice in a Veterinary Nurse/Technician role for at least 2 years prior to the programme start date
- All delegates must be working in veterinary practice/clinical setting for the duration of the programme and certificate completion (in order to be able to complete the written assessment)
- All 3 of the eligibility documents below to be uploaded:
- A recent CV*(this should demonstrate that you have been working within a veterinary practice for at least 2 years prior to the programme start date)
- a signed letter from your employer stating that you are working in a veterinary practice in a nursing/technician role*
- a self-statement letter explaining your nursing experience and the relevance of taking the programme to your career*
Applicants who are not formally trained Veterinary Nurses/Technicians, such as laboratory research assistants, may apply but must provide all three of the supporting documents listed above.*
- In order to register for the certificate assessments, all delegates must have completed all modules of the training programme
- Examination candidates must complete and pass the following:
- Written assessment
- 25 MCQ exam
- An Online applied knowledge examination (this is an applied theory interactive examination, which is taken online and is not a demonstration of skill competency)
- Successful candidates will receive a printed certificate, be included on ISVPS register of VPP certificate holders and be permitted to use the post-nominals associated with the certificate
*Please note that all eligibility is reviewed and cannot be guaranteed.
Please note that all written assessments and examinations are to be completed in English
Venue: Swindon
Date: 26 Jan - 03 Jul 2026
NCert/VPPCert in Animal Behaviour
Get in touch
Accredited by
100% Satisfaction
We’re completely confident in the quality of our training and CPD. If you’re not 100% satisfied with your certificate course we’ll give you a 100% refund.
Find out moreFrequently Asked Questions
Veterinary Nurse Certificates
What’s not included in the programme fee? Do I need to budget for any other costs?
The veterinary nurse certificate programme fee does not include:
- Travel and accommodation costs (if needed for your course)
- Assessment fees or exam fees after the first attempt
- Missed module fees if you haven’t notified us in writing more than 14 days before the module date
- Access to further textbooks, libraries, and journals of your choice.
What does the programme fee for the vet nurse certificate include?
The vet nurse certificate programme fee includes:
- Learning materials
- Access to the online learning platform
- Registration with ISVPS and exam fee (first attempt only)
- Access to a programme coordinator
- Refreshments and lunch during face-to-face and practical sessions
How long does it take to study a veterinary nurse certificate programme?
The length of the training programme for the veterinary nurse certificates varies depending on the subject. Start and end dates can be found in the course information for each subject. Planned module dates (subject to change) are visible in the ‘modules’ tab. The assessments are then held after the training programme is complete. Most delegates complete their veterinary nurse certificate programme within a 12–18-month time period (depending on course start and assessment dates).
How will studying a veterinary nurse certificate programme benefit me and my practice?
Taking a veterinary nurse certificate can have significant benefits for the nurse and their practice as a whole. While these can vary depending on a nurse’s position, the practice environment, and the subject area they study, nurses with certificates generally:
- Acquire new skills, enabling them to manage cases with confidence
- Gain respect from colleagues and the public, contributing to higher job satisfaction and easier salary conversations with current and future employers
- Develop valuable study skills that support further post-qualification studies and enhance professional development
Further qualifications like veterinary nurse certificates don’t just benefit the individual – the practice usually sees a benefit too, which is why many practices provide funding and time off to allow nurses to complete certificates. Practices may see:
- Improved patient outcomes due to the candidate’s enhanced nursing skills, and the spreading of those skills through the team
- Increased client satisfaction from improved in-house nursing capabilities, which may be the difference between referral and in-house care
- Better staff retention and easier recruitment resulting from higher job satisfaction and clearly demonstrated support for professional development
- In some cases, a veterinary nurse certificate will equip a delegate with the knowledge and skills to run clinics or offer services that were previously unavailable, such as nutrition consultations or physiotherapy services. This can provide a new revenue stream for practices.
What are the assessments for the NCert/VPPCert?
Veterinary nurses will need to successfully complete the following assessments in order to be awarded the veterinary nurse certificate (or paraprofessional certificate, if this applies):
- A written assignment (usually a case report, pass mark 50%) linked to their chosen field of study
- An online 60-minute Multiple Choice Question (MCQ) exam, for which the pass mark is standardised.
- A 90-minute Online Applied Knowledge Examination (OAKE), which uses a variety of questions to assess the application of clinical knowledge, for which the pass mark is 60%
The assessments are organised and run by ISVPS and may vary slightly depending on the exact certificate you are taking. More information will be given in your MyImprove area once you have started the programme, but you can also contact us if you have questions.
Does the Nurse Certificate/Veterinary Paraprofessional Certificate award postnominals?
Delegates who successfully complete the Nurse Certificate (NCert) or Veterinary Paraprofessional Certificate (VPPCert) assessments are awarded the certificate and are allowed to use the postnominals NCert or VPPCert followed by their abbreviated discipline in brackets. For example, nurses taking the Certificate in Anaesthesia will be allowed to use the postnominals NCert(AnaesthNsg) . The ISVPS NCert/VPPCert awards are not currently approved for inclusion in the RCVS register. They are internationally, peer recognised awards. Your postnominals can be displayed wherever you deem appropriate, except on the RCVS register.
What is a Veterinary Paraprofessional Certificate (VPPCert)?
The Veterinary Paraprofessional Certificate (VPPCert) is a certificate programme for people working as veterinary nurses but who have no formal training. There are strict eligibility criteria. Delegates do not have to be RVNs, but they do need to be working mainly in a nursing role in veterinary practice, for instance, animal care assistants and kennel assistants who have nursing duties.
What is a Nurse Certificate (NCert)?
A Nurse Certificate (NCert) is an internationally recognised qualification for veterinary nurses, accredited by ISVPS. It is awarded in a specific subject area or discipline, and is evidence of a veterinary nurse’s dedication to their chosen area of medicine. In studying a veterinary nurse certificate, nurses develop their skills and learn new techniques, enabling them to improve the care of their patients. Veterinary nurses with certificates are highly employable, and the ISVPS Nurse Certificate is highly regarded by peers and employers all over the world.
How long do I have to complete a veterinary nurse certificate?
We recommend taking each module in order and taking the assessments on the first attempt. If this is not possible you have 3 years to attend the 75% of the taught modules required to be exam-eligible and a further 4 years to pass the ISVPS assessments. This means that if a module needs to be missed due to unforeseen circumstances, or you need more time to prepare for the assessments, your course can be flexible. If you are worried about missing multiple modules or needing longer to complete your veterinary nursing certificate, we recommend contacting our friendly team for help and advice.
Who is eligible for the veterinary nurse certificate programmes?
What qualifications are needed for the nurse certificate programme if coming from other countries?
Proof of qualifications as awarded in the country of origin will be required prior to enrolment on the programme. These are required by ISVPS for exam registration. Please do contact us to discuss your eligibility for further information.
Please note that you may require a visa to attend a face-to-face programme. Guidance on this can be obtained from your local embassy. Delegates should ensure they are able to attend all sessions prior to booking. Please note that the Student Tier 4 Visa is not applicable to Improve Veterinary Education delegates as a result of us being a private education provider. We do not provide support with obtaining visas but can provide supporting documentation to support your application if requested.
Practical Sessions
Where are practical CPD courses or face-to-face modules held?
We have two main venues for our practical modules and CPD courses:
Courses and sessions marked as ‘Swindon’ will be held in our Clinical Excellence Centre, which can be found on the Ground Floor, Delta 1200, Delta Business Park, Welton Road, Swindon, SN5 7XZ.
Courses and sessions marked as ‘Sheffield’ will be held at Benchmark House, 8 Smithy Wood Drive, Chapeltown, Sheffield S35 1QN.
Find out more about our venues and facilities.
What will the timings be for face-to-face certificate modules and practical CPD sessions? How will my day be structured?
Start times vary between 09:00 and 09:30, depending on the course you are attending. Please refer to communications from your Programme Coordinator or Practical Course Coordinator, or check the online learning platform for details. UK venues open at 08:30 to give you plenty of time to get settled in.
You will have a short morning and afternoon break to get refreshments and an hour-long lunch break.
Where do the cadavers come from for the practical CPD and surgical modules/courses?
Improve Veterinary Education established the Pet Gifting scheme several years ago, which allows local veterinary practices to offer clients the option to donate their pet to us at time of euthanasia. Please contact us or speak to a member of the team at the venue if you would like more information.
What should I wear to a practical CPD course/module?
Practical surgical sessions, held in the wet labs, will have PPE provided (surgical gowns). You may chose to bring scrubs, if you wish. For modules/courses involving live dogs (including ultrasound and physiotherapy courses), we recommend bringing a scrub top. No open-toed shoes are to be worn for practical modules.
I will be travelling from overseas, do I need a Visa?
Delegates attending face-to-face or practical CPD from overseas may require a Visa in order to participate in sessions. Please seek advice from your local embassy in relation to exact requirements. Improve Veterinary Education (IVE) does not provide support in obtaining Visas, but we can supply documentation to support your application. Please also note that a Student Tier 4 Visa is not applicable because IVE is a private education provider.
Will the dogs used for practical CPD courses be sedated?
No, we do not sedate dogs used in practical CPD courses, including ultrasound scanning courses. The dogs we use are chosen for their relaxed and compliant temperament and if they show signs of distress, they are removed and allowed to settle.
Will the dogs used for scanning have any abnormalities?
The dogs we use are clinically fit and healthy. We are not able to source animals with specific problems and we feel that would be unethical. Learning to accurately scan and assess normal physiology is the best approach when teaching ultrasonography.
Are the dogs used for ultrasound CPD clipped?
We are very grateful to the owners of dogs who allow their dogs to be used for our ultrasound CPD. We always ask the owners whether their dog can be clipped and make them aware of the benefit to our vets and nurses of having a clipped patient. However, clipping is sometimes denied, especially if the dog has previously had clipper rash, as many of our ultrasound scanning dogs are return patients. We find enabling the ultrasound gel to soak in by applying in advance allows non-clipped dogs to be used.
Are cats used for any of the ultrasound courses?
We do not provide cats for any practical ultrasound courses or modules, due to the stress this would cause to the animal through transportation and restraint. As it is not clinically necessary to scan the cat, it would not be ethical to use them for learning purposes.
Payments & Finance
What payment methods do you accept?
We accept payments by credit card/debit card, Google Pay, Apple Pay, and bank transfer (BACS).
Do you offer any flexible payment plans?
It is not possible to set up a payment plan for short or practical CPD courses. However, vet and vet nurse/paraprofessional certificate programmes have payment plans available, allowing you to pay a deposit for enrolment and then monthly instalments. Details about the amount and number of instalments can be found in the pricing tab for each programme on our website.
What payment methods can I use for setting up a direct debit?
Not all payment methods can be used for direct debit due to their technical characteristics. For direct debit you can use a debit card, a credit card, or your bank account number.
Do you issue separate invoices for each instalment?
Before starting to pay instalments, you will receive an invoice detailing the remaining balance (e.g the remaining amount after deducting the deposit you’ve paid from the total cost of the enrolment).
Your instalment payments will be allocated against this invoice, which reduces the outstanding amount with each instalment you pay. There won’t be a separate invoice for each instalment.
Why was my Direct Debit payment not charged on the day that is established in my payment plan?
Depending on the payment method chosen for the Direct Debit the payment can take more days to be processed. For example, credit and debit card payments will be charged immediately and might appear on the same or the next day in your bank account statement. However, payments charged on your bank account (BACS/SEPA payments) might take up to 5 business days to be processed.
There might be other reasons for the payment not being processed. Here are the main reasons:
- Insufficient funds on the account
- Transaction is not authorised by the bank
- Card used for the payment has expired
- Card issuer suspected fraud and declined transaction
If the transaction has been declined by the bank, please contact them to discuss the problem, then try again to make the payment.
Why couldn’t I make payment during check-out?
- Bad internet connection.
- Amount you have tried to pay is much higher than your daily spending pattern so your bank didn´t authorise the transaction for safety reasons.
- You have exceeded the limit of the transactions per day.
- Missing Strong Customer Authentication.
- Insufficient funds on the account.
Where can I find the bank details for the bank/wire transfer?
If you wish to pay for your CPD course or certificate programme by bank transfer (BACS), the bank details are at the bottom of the invoice.
What happens if my circumstances change and I need to cancel my order?
According to our terms and conditions you have a 14-day cooling off period from the date your order was placed. If you cancel your order within this time, your full order will be refunded. If your circumstances change after the 14 days have passed and it is more than 30 days from the start day of the CPD course you would be liable for the deposit, and the rest will be refunded to you. If it is less than 30 days from the start date of the course you would be liable for the full cost of the course. We are sometimes able to offer the option to defer to another cohort or to substitute another person into the place on the course. Please contact our friendly team for more information.
When is payment for my veterinary CPD course due?
- Full payment – the total amount of the enrolment price must be paid within 30 days of registration.
- Deposit + remaining amount – deposit for the enrolment must be paid within 5 days of registration, while the remaining amount of the enrolment must be paid up to 30 days before the course starting date.
- Deposit + instalments – deposit for the enrolment must be paid within 5 days of registration, while the remaining amount of the enrolment will be split into instalments and paid once per month following an established payment plan.
How much do the veterinary CPD courses and certificate programmes cost?
The cost of any CPD course or veterinary certificate programme, including applicable payment schedules, can be found in the ‘pricing’ tab of any programme page.
My course includes assessments with HAU, how do I make payment for these?
For those taking a programme that includes a HAU qualification (eg a PgC programme), the cost of the assessments is included in the fees. However, this only applies to first attempts – if you require a re-sit, you’ll need to pay HAU directly. Please contact our team for more information on how to do this.
My CPD course includes assessments with ISVPS, how do I make payment for these?
For those taking a programme that includes an ISVPS qualification, the cost of the assessments is included in the programme fee. However, this only applies to first attempts – if you require a re-sit, you’ll need to pay ISVPS directly. If you need more information, contact our friendly team.
Can I pay by Direct Debit?
Yes …..
Venue: Swindon
Date: 26 Jan - 03 Jul 2026
NCert/VPPCert in Animal Behaviour
Get in touch
Accredited by
100% Satisfaction
We’re completely confident in the quality of our training and CPD. If you’re not 100% satisfied with your certificate course we’ll give you a 100% refund.
Find out more